Luxury Vacation Homes, Inc.

Q: How do we get started with a rental?

A: First decide on the location, # of bedrooms, price and amenities you want from a private home along with your travel dates. Then you can either browse the houses we have listed, narrow it with a search or contact us to assist you.

Q: Is there a minimum stay?

A: Yes some homes have 5-7 night minimums and during the holidays up to a 14 night minmum is required. You will also see homes that only list a monthly rate for which any stay up to the 30 days is allowed but the rate is the same.

Q: How do I book a house?

A: If there is a particular house you would like to book please contact us and we will verify the dates you want are still available, place a courtesy hold on it and then send you the rental agreement.

Q: What type of payments do you accept?

A: We accept US checks, wire transfers and credit cards (with a convenience fee).

Q: What is the security deposit?

A: The security deposit is required to be paid to cover any damages to the home or incidental charges you may incur for services. Amounts vary per home but it is fully refundable and is returned less any charges approximately 30-45 days after you depart, although some homes it is up to 60 days for the refund.

Q: How do we make sure these transactions are secure or we are protected?

A: It is always good to know the history of any company you are doing a transaction with so make sure they are a solid registered business, a member of the Better Business Bureau and have a client trust account into which your money is deposited. We also suggest you purchase vacation rental insurance to cover any unexpected events that could cancel your trip.

Q: Can you help us arrange rental cars or other services?

A: Yes we can book a variety of services for you including cars, baby rentals, pre-stocking of groceries, chef, maid, luau, etc.

Q: How do we know if the house has A/C or other specific items?

A: The individual house descriptions are detailed so it should be listed but if you have specific requests please ask. Please note that all homes are individually owned so each owner has the right to change the decor and amenities as they see fit.

Q: Can we bave an event such as a wedding, reception, BBQ or party at the house we rent?

A: Most homeowners do not allow events at their homes for liability, noise or neighborhood rules. There are a few who do but it requires a seperate event contract with specific limits to number of invited guests, rules and additional fees. Having an event without permission can lead to eviction and loss of security deposit.