Contact Us

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Luxury Vacation Homes, Inc.
Office: 808-942-1525
Toll-Free: 800-262-9013
Fax: 808-564-0002
info@luxuryvacationhomes.com
4348 Waialae Avenue #239
Honolulu, Hawaii 96816

Privacy Policy

At Luxury Vacation Homes, Inc. we know that our customers value their privacy and have a valid concern about how information that may be provided in the course of submitting inquiries or in making reservations will be used and protected. Luxury Vacation Homes, Inc. has licensed State of Hawaii Travel Agency, an active member the Hawaii Better Business Bureau and Reliability Online program and we subscribe to the policies of said organizations.

INFORMATION WE MAY COLLECT DURING AN INITIAL INQUIRY

In order for us to provide accurate responses and appropriate recommendations when you initiate an inquiry to obtain further information or to ascertain availabilities for specific properties, products or services, whether by phone or via our website request form, in the processing of your requests we may obtain the following information:

  1. Your name, sex and age;
  2. The name, sex and age of accompanying family members and/or companions;
  3. Your residential and/or business address;
  4. Your residential and/or business telephone and fax numbers;
  5. Your personal and/or business email addresses; and,
  6. Your travel and accommodations preferences and history.

Because qualification, acceptance and payment requirements do significantly vary based on the requirements of individual owners, property management companies, vendors and service providers, in the course of confirming reservations and arranging payment we may also obtain one or more of the following items of personal or financial data:

  1. Your occupation and your place of employment;
  2. Your social security number;
  3. Your bank account and/or credit card numbers;
  4. Your rental history; and,
  5. Personal and financial references.

HOW WE MAY USE INFORMATION OBTAINED FROM YOU

We may provide information collected from you to individual owners, brokers or property management companies for the purposes of securing approval for a rental or in the course of payment of a rental for a specific property or to vendors who may be engaged to provide ancillary services in connection with a rental.

Unless you request otherwise, we may also provide non-financial information such as your name, address, phone/fax and email contact address to our subsidiary and affiliate companies for the purpose of sending future offers and updates on products and services. You have the right to opt-out of having your information shared with affiliated or with non-affiliated companies by calling us at (800) 262-9013 or by emailing your request to info@luxuryvacationhomes.com and write opt-out in the subject line. If you exercise to opt-out, your request will be implemented as soon as is reasonably practical. Your opt-out, however, will not apply to affiliated companies and vendors to whom your information has already been supplied in connection with reservations and services requests.

SECURITY OF THE INFORMATION YOU PROVIDE

Luxury Vacation Homes, Inc. maintains a proprietary database of information obtained from information requests and/or reservation requests. Our current policy is that the information contained in that database is not sold or made available to non-affiliated companies.

POLICY CHANGES/NOTIFICATIONS

Policies may be amended, augmented or otherwise changed from time to time and such changes shall be deemed to have been communicated by posting such changes on this website page. The consent to, and concurrence with, any such privacy policy changes by previous requestors and clients will be construed as implicitly granted unless and until a specific opt-out request is received in accordance with the opt-out provisions provided above.